All purchases must be paid for in Australian dollars. Credit card options include VISA or Mastercard.
Payment can also be made by cheque and sent by mail..
Cheques should be made out to MBS Training Services Pty Ltd.
When using the Cheque option add the products you require to the shopping basket and proceed through the checkout process. Finalise your order via Send Cheque By Mail from the payment method dropdown menu. Once you submit your order we will hold your order untill the cheque arrives in the mail or there is clearance from the bank. You will receive up to 2 reminder emails from us over the following 30 days if we have not received payment. If we have received no response from you after 30 days, the order will be deleted from our system.
If you are an existing customer and have a prior arrangement with MBS Training Services Pty Ltd you can use this web site to place and order and an invoice will be sent to you.
PRICES
All prices quoted on this site are inclusive of an Australian Goods and Services Tax, or GST, unless otherwise indicated. When goods are shipped to you they will include a Tax Invoice or Receipt. If you reside outside Australia and purchase products via the Internet you are not required to pay this tax. Please contact our office for more details if required.
MBS Training Services Pty Ltd, is registered with the Australian Taxation office for GST purposes. The ABN is 70 108 995 311
PAYMENTS
Please note that any materials ordered will not be fulfilled until payments are paid in full or funds are cleared. Likewise any outstanding balances owing must be paid before or on delivery of your goods.
CUSTOMISED ORDERS
No refunds will be given for products made to individual customer specifications.
DELIVERY
Any delivery fee quoted is for a door-to-door delivery service. Delivery is by Australia Post, Fastway or Busfreight. If Express Post is requested a postage premium will be charged - please ring for more information about Express Post. Likewise if airmail is required for an overseas delivery our office will need to be contacted to obtain a postage rate.
LEADTIMES
Any dates quoted for delivery of goods are approximate only at the time of order and may vary due to circumstances beyond our control. We will notify you if we expect unusual delays.
REFUND CANCELLATION POLICY
The return of workbooks for the current MYOB version only will be accepted. Freight costs incurred in returning any items are the customers responsibility unless otherwise agreed with the manager.
You are not entitled to a refund if you simply change your mind.
INCORRECT OR DAMAGED GOODS
If you have received incorrect or damaged product, please call us within 7 days of receipt.
INSPECTION OF GOODS ON DELIVERY or COLLECTION
It is the customers responsibility, or their designated agent, to thoroughly inspect their purchase upon its delivery or collection. Should a defect be found after the customer has accepted the goods, it remains the customers obligation to either return them or pay an additional delivery fee.
TITLE OF GOODS
All training materials shall remain the property of MBS Training Services Pty Ltd until the invoiced price is paid in full.
WARRANTY
MBS Training Services Pty Ltd guarantees to replace any defective goods. This is effective from the purchase date and original documentation i.e. receipt or order docket must be supplied. This is provided such defect is not the result of normal wear and tear, abuse or heavy commercial use.
PRODUCT SUPPORT
If you have any questions about any of our products or services, please call us
or send us an email.
Need to talk to a real person?
You can phone us Monday through Friday between the hours of 9am to 5pm Australian Eastern Standard Time on 07 4635 5027. A message can be left if ringing after hours or simply fax us on 07 4635 5027 with any requests you may have.
